Refund Policy
Thank you for shopping at LEGOND HOME DESIGN 201503025871 ( 002403572-H ) .
We offer refund and/or exchange within the first 7 days of your purchase, if 7 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.
Eligibility for Refunds and Exchanges
- Your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Only regular priced items may be refunded, sale items cannot be refunded.
- If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.
Exchanges
We only replace items if they are defective, damaged or wrong orders. If you need to exchange it for the same item, you can contact us at 016-647 4693, pm our Facebook Page at LEGOND HOME DESIGN or email us at [email protected]
Once your request is being received, we will notify you of the approval or rejection of your refund within 3-5 working days. Once you are inspected and approved, please send us the defected/damaged/wrong items and we will notify you that we have received your returned item. Then, your refund will be processed. We will make an instant transfer to your local bank within another 5 working days.
Late or missing refunds
- If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
- If you have done all of this and you still have not received your refund yet, please contact us.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- Please see, we cannot guarantee that we will receive your returned item